If the wheel was turned after the engine was shut off, the steering lock is under load and the key will not move.
Step-by-step guide
- Do not force the key Forcing it can bend the key or break it in the ignition.
- Find which way the wheel has play Gently pull the wheel left and right. It moves slightly in one direction.
- Turn the wheel and key together Hold light pressure on the wheel in the direction with play and turn the key at the same time.
- Check the shifter An automatic must be fully in Park. Move it out and back in firmly.
- Try the spare key If the spare works, the first key is worn. If neither works, the ignition cylinder needs attention.
When to call a locksmith
If the steps above do not solve it, or you would rather not do it yourself, see Ignition Repair & Replacement or browse more how-to guides.
Rather have it done for you? Mobile Locksmith DC is open 24/7 with a 15–25 minute response anywhere in Washington, DC. Call (240) 202-2249.